McDonalds 麦当劳

User Flow

Step 1: User Launches the App 用户启动应用 📱

  • Open McDonald's mobile app

  • App welcomes user and prompts for order

Step 2: Voice Activation 语音激活 🗣️

  • User activates voice assistant ("Hey McDonald's")

  • App listens for user command

Step 3: Menu Exploration 菜单浏览 🍔

Step 4: Item Selection 商品选择 🥤

  • User orders Big Mac meal and quantity

  • Voice assistant confirms and asks for customization options

  • User specifies preferences

Step 5: Customization and Personalization 定制和个性化 ✨

Customization
  • Voice assistant suggests add-ons based on user's preferences

  • User customizes meal further if desired

Step 6: Review and Confirm 审查和确认 ✔️

Checkout Page
  • Voice assistant summarizes the order, including the quantity.

  • User confirms or makes adjustments

Step 7: Payment and Delivery Options 付款和配送选项 💳

  • Voice assistant asks for payment method

  • User selects payment option

  • If saved, app suggests default payment method

  • User confirms payment

Step 8: Delivery Address 配送地址 🏠

  • Voice assistant prompts for delivery address

  • User provides address verbally or selects saved address

Step 9: Order Confirmation 订单确认 📦

  • Voice assistant confirms order details

  • User receives order number and notification

Step 10: Tracking and Updates 跟踪和更新 🚚

  • App displays order status (e.g., "Preparing," "Out for Delivery," "Delivered")

  • User tracks delivery progress in real-time

Step 11: Delivery or Pickup 交付或取货 🛍️

  • For delivery: User notified when delivery arrives

  • For pickup: App provides QR code for contactless pickup

Step 12: Enjoy the Meal! 享用美食 🍟

  • User receives and enjoys delicious McDonald's meal

```mermaid
flowchart TD
    Step1([User Launches the App 📱])
    Step2[Voice Activation 🗣️]
    Step3[Menu Exploration 🍔]
    Step4{Item Selection 🥤}
    Step5{Customization✨}
    Step6{Confirm ✔️}
    Step7[Payment and Delivery Options 💳]
    Step8[Delivery Address 🏠]
    Step9[Tracking and Updates 🚚]
    Step10([Delivery or Pickup 🛍️])

    Step1 --> Step2
    Step2 --> Step3
    Step3 --> Step4
    Step4 --> Step5
    Step5 --> Step6
    Step6 --> Step7
    Step7 --> Step8
    Step8 --> Step9
    Step9 --> Step10
```

最后更新于